Purpose

Review and manage general requests submitted by employees according to company workflow.
After approval or rejection, the request status updates and follows the configured process.

Before You Start

• The employee must have submitted a general request.

• You must have the Manager profile.

• The employee must be part of your team structure.

Steps

1. Go to General Requests > Managees Requests in the left menu.

2. Review pending requests.

3. Open each request to review details and justification.

4. Click Approve or Reject.

5. Confirm the action.

Verify that the request status updates.

Important Rules

• Approval may trigger additional workflow steps depending on configuration.

• Rejected requests must be corrected and resubmitted by the employee.

• Some requests may require additional approval levels.

• Actions only take effect after confirmation.

Common Issues

Issue: Request does not appear for approval
Likely cause: The employee has not submitted it or is not assigned to your hierarchy.
How to solve: Confirm submission and verify the reporting structure.

Issue: Approved request shows as pending
Likely cause: The action was not confirmed or saved.
How to solve: Re-enter the module, verify the status, and repeat the approval if necessary.