Purpose

Reject a submitted week so the employee can correct errors or missing information.
After reopening, the week status changes to "Not Submitted", and the employee regains editing access.

Before You Start

• The week must be in Submitted status.

• The month must be open.

• You must have Manager approval permissions.

Steps

1. Go to Time Entries.

2. Click Managees Timesheets.

3. Locate the week with status Submitted.

4. Review the hours and identify issues.

5. Select the week.

6. Click Reopen Week.

7. Click Save.

Important Rules

• Reopening returns the entire week to the employee.

• The employee must correct and resubmit the week.

• Partial rejection of a week is not supported.

Common Issues

Issue: Employee cannot edit after reopening
Likely cause: The reopen was not saved or the month was closed afterward.
How to solve: Confirm the status is "not submitted". If not, reopen again and click Save. If the month is closed, request Finance to reopen it.

Issue: Rejected week still appears as pending
Likely cause: The screen was not refreshed.
How to solve: Refresh the page or re-enter the Managees Timesheets screen.