To re-open a month already submitted by the employee in Engage, it is necessary to follow the steps below

It is important to note that this action should be evaluated on a case-by-case basis and the month should only be re-opened when truly necessary.

Steps

Step 1: Access Finance > Bank of Hours

Step 2: Search for the Month to be re-opened and the Employee's Name. 

*search for the exact name (with accent) 

Step 3: Click on the employee line

Step 4:  Click on "Reopen Month"

Step 5: Instruct the employee that the month is open and should contact the respective manager to re-open the week. This way employee will be able to adjust the entries made.